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Oticon and iOS 11

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If you are an iPhone user and have recently upgraded to the latest operating system, iOS 11, you may need to make some adjustments in order for your phone to work the best with your Oticon hearing device.

First you will need to unpair your hearing aids from your phone.

Directions: 
1. SETTINGS
2. GENERAL - Make sure Bluetooth is on.
3. ACCESSIBILITY
4. HEARING DEVICES
5. Click on the screen where it says their NAME & DEVICE NAME
6. FORGET THIS DEVICE

To Re-pair your devices:

7. Press the back arrow to HEARING DEVICES. Turn HDs on/off. Wait until they turn back on and once again click on HEARING DEVICES. 
8. When a pop-up that asks if you want to pair the hearing device, click PAIR. It should happen twice if you are pairing two devices. 

A checkmark should appear next to your hearing aids if you are connected.

Click here for additional information. 

If you have questions or would like assistance, please contact our office or stop by during our walk-in hours over the lunch hour.